06/01/2026

Welcome to Sabeazy. We strive to provide you with the best shopping experience. However, we understand that sometimes you may need to cancel an order or request a refund. Please read our policy below carefully.

1. Cancellation Policy

Can I cancel my order? Yes, you can cancel your order easily.

• Before Shipment: If your order has not been shipped yet, you can cancel it directly from the 'My Orders' section or by contacting our customer support. You will receive a full refund.

• After Shipment: If the order has already been dispatched, we cannot cancel it. In such cases, you can refuse the delivery at your doorstep, and a refund will be processed once the item returns to our warehouse.

For Classified Ads (Sabeazy Classifieds):

• Once a paid package (Urgent/Featured Ad) is active, it cannot be cancelled or refunded.

• If your Ad is rejected by our team due to policy violation, the amount will be refunded to your wallet/source account.

2. Return & Exchange Policy

We offer a 7-Day Return/Exchange Policy for most items.

Conditions for Return: To be eligible for a return, your item must meet the following criteria:

1. Unused & New: The product must be unused, unwashed, and in the same condition that you received it.

2. Original Packaging: It must be in the original packaging with all tags, labels, and invoice intact.

3. Proof: For damaged/defective items, an Unboxing Video is mandatory to claim a return.

Non-Returnable Items: For hygiene and safety reasons, the following items cannot be returned:

• Lingerie, Innerwear, and Socks.

• Personal care items (Grooming kits, Perfumes).

• Car Care products (Liquids, Polish) once opened.

• Customized or Personalized products.

3. Refund Policy

Once we receive your returned item, our Quality Check team will inspect it. We will notify you of the approval or rejection of your refund.

Refund Timelines:

• Pre-Paid Orders (Credit/Debit Card, UPI): The amount will be refunded to the original payment source within 5-7 business days.

• Cash on Delivery (COD) Orders: You will need to provide your Bank Account details or UPI ID. The refund will be transferred within 5-7 business days after the product passes the quality check.

4. Damaged or Wrong Product Received

If you receive a damaged, defective, or wrong product, please report it to us within 24 hours of delivery.

• Email us at: support@sabeazy.com

• Attach clear photos and the Unboxing Video of the product.

• We will arrange a free pickup and provide a replacement or full refund.

5. Contact Us

If you have any questions related to refunds or cancellations, please contact us:

• Email: support@sabeazy.com

• Phone/WhatsApp: +919713557514

• Address: 02 , sarola Main Road Nagpur MCB 497442